Contact Amazon UK by calling their freephone customer service number 0800 496 1081 if you would like help signing up to the Prime online store and for over-the-phone information on how to return an an unwanted item.
Amazon – who are they?
As of 2017, Amazon is the largest internet-based retailer in the globe by total sales. The company began as an online bookstore but later diversified in order to sell a wide range of goods from electronics to clothing and furniture. However, Amazon also develops a branded line of e-readers and computer tablets that are named Kindle and Fire respectively. UK customers can enjoy the Amazon Prime delivery service that offers free next day deliveries to most areas of the country.
Amazon UK Customer Services – 0800 496 1081
Contact Amazon UK on their freephone customer service number 0800 496 1081 to discuss a recent online order over the phone. Callers can also request a delivery estimate on orders that aren’t guaranteed to arrive the next-day under the Prime service but may be given a reference number to enter on the Royal Mail website. Alternatively, if you would like a refund on an unwanted purchase then you can discuss the company’s returns policy when speaking to a customer service advisor. For instance, callers can receive a refund on a faulty piece of electrical equipment or if they have bought an article of clothing that doesn’t fit its online description.
Moreover, you can call the Amazon customer service helpline to request technical support if you are having difficulty logging into your account or completing an online order. The customer service representative can also offer support to customers who would like to update their account details and security information over the phone. Furthermore, callers can ask for assistance for problems relating to an Amazon Echo or Fire tablet but will only be able to receive a replacement if their item is under warranty.
Kindle Enquiries – 0800 496 2449
You should call Amazon UK on their freephone Kindle enquiries telephone number 0800 496 2449 to discuss how to buy an e-book from the online store. For instance, callers can ask how to purchase a book from their desktop computer, directly on their Kindle advice or even to read on an Amazon mobile app. If you would like a refund on a book purchase then you would have to get in touch as soon as possible as the Kindle store only operates a limited returns period for e-books.
Call Costs and Opening Hours
Both the Amazon customer service and Kindle helplines offer a 0800 freephone service meaning that all calls will be completely free of charge when made from a UK mobile or landline telephone. Furthermore, if you would like to contact Amazon UK then you can do so during their opening hours of 6am-12am, Monday to Sunday.
Key Amazon UK Contact Numbers – at a glance
|Amazon Department||UK Contact Number||Opening Hours|
|Amazon Customer Services||0800 496 1081||6am-12am, Monday to Sunday|
|Kindle Enquiries||0800 496 2449||6am-12am, Monday to Sunday|
If you are unhappy with the service provided by the UK branch of Amazon then you should send your complaints in a written format to the following postal address: Amazon UK Head Office, 1-9 The Grove, Slough, Berkshire, SL1 1QP, United Kingdom.