BT Contact Number: 0800 800 150

Contact BT by calling their freephone customer service phone number 0800 800 150 if you require technical support regarding an issue with your broadband service or TV subscription.


About BT

BT is a British telecommunications company that is headquartered in the United Kingdom but has operations in over 180 countries throughout the globe. However, BT is best-known for supplying telephone along with broadband and subscription television services to over 18 million customers across the UK.


Freephone Customer Services – 0800 800 150

Call BT on their freephone customer services telephone number 0800 800 150 so that you can contact a representative for support regarding your broadband services. For instance, the BT representative can provide free over-the-phone assistance if you are unable to connect your laptop computer to a BT wifi router box. Callers should also request technical support if they are unable to sign into BT Sport on either a tablet or mobile app. You may wish to update your account details if you are unable to log into your mail account or even let BT know if you are changing your home address. Alternatively, if you would like to discuss your BT mobile tariff arrangement then you should call with details about your contact at hand. You can also get in touch with enquiries about upgrading to BT unlimited before asking about the cost of installation if you are upgrading to fibre optic broadband.


Bill Payments – 0800 433 311

You should call BT on their freephone payments telephone number 0800 433 311 for 24-hour billing support. For instance, callers can discuss a recent bill if they believe they that have been overcharged for their telephone or broadband service. Alternatively, you may wish to ask the customer service advisor to check your current account balance before paying a bill over the phone.


Call Costs and Contact Hours

BT operate freephone 0800 contact numbers meaning that calls will always be completely free of charge if you are calling from a UK mobile or landline telephone. Furthermore, the BT customer service line is available to be contacted 7 days a week as it operates during the opening hours of 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday and the bill payment helpline provides a 24-hours service.


Useful BT Contact Numbers – at a glance

BT Department UK Contact Number Opening Hours
Customer Services 0800 800 150 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
New Customer/Home Mover Enquiries 0800 100 400 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Cancellations 0800 783 1401 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Head Office/Complaints Helpline 0207 356 5000 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Pay a Bill 0800 433 311 24 hours a day, 7 days a week


Written Complaints

If are unhappy with the services provided by BT or with a recent bill charged by the company then you should make a formal letter of complaint when writing to their customer care centre postal address: BT Customer Correspondence Centre, Providence Row, Durham, DH98 1BT, United Kingdom.