Contact EE by calling their freephone customer support number 0800 079 0103 if you have any enquiries about your mobile phone tariff agreement and to purchase additional add-on data.
Freephone Mobile Support – 0800 079 0103
Call EE on their freephone mobile enquiries contact number 0800 079 0103 to speak to a customer service advisor with questions about your tariff agreement. For instance, you should use this number to discuss a recent bill such as if you think you have been overcharged for your mobile phone service.
Alternatively, EE customers can use the above helpline to purchase any add-on roaming data if they are active internet users or even upgrade to a 4GEE Max unlimited phone plan so that they don’t have to worry about their minutes usage. Callers can even phone the freephone EE number for help with payments such as paying their pay as you go bill or setting up a monthly direct debit for their phone. If you are approaching the end of your phone contract then you may wish to discuss your options in the way of upgrading to the latest iPhone or Android handset. However, if you would like to leave your tariff early, then you will be subject to a cancellation charge that is dependant on how many months you still have to pay for as per the terms of your contract agreement. If you would like to keep your mobile at the end of your contract then you may wish to discuss the possibility of moving on to a SIM-only deal or even buying a pay as you go SIM card for your phone.
EE Broadband Enquiries – 0800 079 8586
Call EE on their freephone broadband telephone number 0800 079 8586 to contact a representative with any questions about the internet deals available with the mobile network. For instance, you should use this number to enquire about the monthly cost of a fibre optic broadband connection so that you can enjoy high speed WiFi to your home.
Information about EE Call Times
Both the EE mobile phone customer service and broadband enquiries helplines use freephone 0800 contact numbers meaning that all calls will be completely free of charge from whether made from a UK mobile or landline telephone.
Callers can contact EE during their call centre opening hours of 8am-10pm Monday to Friday and 8am-8pm on weekends.
|EE Department||UK Contact Number||Opening Hours|
|Calls from an EE Mobile||150||8am-10pm Monday to Friday, 8am-8pm on weekends|
|Mobile Phone Enquires||0800 079 0103||8am-10pm Monday to Friday, 8am-8pm on weekends|
|EE Broadband Customers from an EE Landline||0800 079 8586||8am-10pm Monday to Friday, 8am-8pm on weekends|
|4GEE Mobile Wi-Fi Customers from an EE Landline||07953 966 502||8am-10pm Monday to Friday, 8am-8pm on weekends|
EE Text Codes
If you are part of an EE pay monthly or pay as you go contract then you can receive useful information when texting the following codes to 150 from your mobile: BALANCE to check your balance and allowances, BILL to see your recent invoices and payments, UP to check whether you are able to upgrade your phone, and finally, HELP for a list of EE’s most common services.