Contact Netflix UK by calling their freephone customer service number 0800 096 8876 so that you can ask a company representative about a problem your paid subscription to the film and TV streaming site or to update any account details over the phone.
Netflix is a website that streams online content including serialised TV shows and feature length films to millions of customers across the globe. Netflix UK is the United Kingdom’s branch of the company and has over 3 million customers alone. Customers are able to view web content on either a standard account at £5.99 or a HD service at £7.49 per month.
Customer Services – 0800 096 8879
Call Netflix UK on their freephone customer services contact number 0800 096 8879 to ask an advisor for over-the-phone assistance using the streaming site. For instance, callers can ask for help when searching for a particular TV show when using the browse function before asking how to add an upcoming programme to the ‘my list’ section of the website.
Alternatively, you may wish to contact Netflix UK to ask for technical support if you are unable to log into your account as the advisor will be able to reset your password or even update your payment details over the phone. You can even request troubleshooting assistance if you are unable to stream content on either your desktop or on the Netflix tablet or mobile app. Similarly, the Netflix customer service representative can help callers who are struggling to download the app to their phone. Finally, you may wish to call Netflix to register to the streaming service or to ask how to upgrade your membership to the premium service so that you can watch content in high definition or on multiple devices at once.
UK-wide Complaints – 0800 096 8879
Phone Netflix UK on their freephone customer complaints number 0800 096 8879 if you are unhappy with the service provided by the website. For instance, callers can register a complaint if a programme has not been uploaded on the day of release or if their account has been unduly suspended. Alternatively, if you would like to cancel your Netflix subscription then you should inform the customer service assistance as to prevent any further payments being taken from your bank account.
Call Costs and Contact Hours
The Netflix customer service department runs a freephone 0800 number meaning that you will be able to get in touch with a representative completely free of charge when using a UK mobile or landline telephone. Furthermore, the customer services call centre is open on a 24-hour basis, allowing callers to get in touch at any convenient time.
Netflix Live Chat
You may prefer to make any enquiries or put forward any complaints online, as the customers are encouraged to get in touch using the Netflix Online Live Chat Service that is found on the footer of their help centre web page.