Contact Vax customer services on the following telephone number 0330 026 8455 for all enquiries regarding their UK stockists, if you require technical support regarding a fault with a vacuum cleaner, or if you would like to register a model from their Air or Blade ranges under a warranty policy.
Customer Services Contact Number – 0330 026 8455
Call Vax on their UK customer service number 0330 026 8455 for over-the-phone technical support regarding a fault with your vacuum cleaner or for instructional advice on how to use a Steam Mop. For instance, policyholders will be able to get in touch regardless of whether they own a Air Reach, Blade or Vax Carper Cleaner and can receive troubleshooting assistance that addresses their hoover’s particular issue. In addition to providing step-by-step technical support aimed to get your vacuum cleaner up and running, you may wish to ask for a link to an online directional video so that you do not have to call a customer service representative should the problem arise again. However, if you have not yet registered your vacuum cleaner under a warranty guarantee then you should call Vax to activate your free insurance policy. Notably, Vax will provide free replacement parts if your vacuum cleaner has broken down completely or can provide a returns address should your model be irreparable.
You can also call Vax if faced with an issue buying a new vacuum cleaner from their online store. If a popular model, such as their Air Reach or Blade hoovers are currently out of stock, callers can ask the company of the location of their nearest UK stockist. Alternatively, you may request email updates to alert you when your preferred model is available along with a tracking number so you can trace the location of your Vax order.
Information about Call Costs and Contact Hours
Vax customer services use a geographic contact number meaning that callers will be charged the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However you can contact the manufacturer for free if you are using up any inclusive minutes in your mobile tariff or if your landline package offers free calls to local numbers. Vax is available to take customer phone calls during the opening hours of 9am-5pm Monday to Thursday with lines closed on Fridays, Saturdays and Sundays.
Write to Vax Customer Services
If you are unable to call Vax during their call centre contact hours, or would like to make a complaint in writing then you can discuss your experience with one of the vacuum cleaner when sending your correspondence to the following postal address: Vax LTD, Customer Contact Team, Pointon Way, Stonebridge Cross Business Park, Hampton Lovett, Droitwich, Worcestershire, WR9 0LW, United Kingdom.